Any access or use of talkative / SHAVEL CO., LTD. or https://talkative.jp signifies your consent to the following terms and conditions. Prior to taking any legal or action otherwise, please contact us at SHAVEL CO., LTD. to notify us of the nature of the query.

By agreeing to these Terms and Conditions, you represent that you are of the age of majority in your state or province of residence, or are of the age of majority in your state or province of residence and have authorized us to allow your minor dependents to use the site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any law in your jurisdiction (including, without limitation, copyright laws) in your use of the services. You may not transmit any worms, viruses or code of a destructive nature.

If you violate any of these Terms, the services will be terminated immediately.

We accept major credit cards (Visa, MasterCard, American Express, JCB) or payment through various express checkouts (Shop Pay, PayPal, Apple Pay, Google Pay).
Shipping costs and other expenses such as customs duties and shipping insurance will be covered by us. Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

If the ordered product is in stock, it will be shipped within 7 business days after the order is confirmed. For made-to-order items, the product will be shipped after production and will take approximately 45-60 days.
Orders are only accepted once payment has been received.
Once your package has been delivered to the shipping carrier, the shipping carrier is responsible for the package.
SHAVEL CO., LTD. cannot be held responsible for any delivery errors or customs delays caused by the shipping carrier.
It is your responsibility to contact and deal with the shipping company or customs broker.

Delivery will be made by DHL, which is designated by our company. We do not allow customers to choose their own shipping company.
You can check the status of your order on the DHL website using the tracking number that will be sent to you by e-mail after your order has been shipped.
Please see our SHIPPING POLICY for more details.

ALL SALES ARE FINAL. We do not accept any cancellations after an order has been confirmed.
Returns and exchanges will not be accepted except in the case of an incorrect or defective delivery.
SHAVEL CO., LTD. will not accept returns without prior notification to info@talkative.jp.
In the case of returns or exchanges due to incorrect or defective products, the customer and SHAVEL CO., LTD. will discuss the matter.
In the event that a liability issue arises, it will be handled and resolved directly between SHAVEL CO. LTD. and the customer.
For additional details regarding returns and exchanges, please see our Returns Policy.

You understand and agree that SHAVEL CO., LTD. shall not be liable for any direct or indirect damages caused by the services provided.
All goods are purchased at the customer's own risk. Any damages resulting from shipping are to be resolved by you with the shipping carrier.
SHAVEL CO., LTD. will provide you with the tracking number and contact information for the shipping carrier, if necessary. Once this information has been provided to you, it is your responsibility to contact and deal with the shipping company. Shovel Inc. assumes no responsibility for lost packages.

Certain products or services may be sold exclusively online through this website. These products or services may be available in limited quantities and may be returned or exchanged only in accordance with our return policy.
SHAVEL CO., LTD. makes every effort to display as accurately as possible the colors and images of the products displayed in our stores. However, we cannot guarantee that the colors displayed on your computer monitor will be accurate.

SHAVEL CO., LTD. reserve the right, but have no obligation, to restrict the sale of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice at the sole discretion of the Company.
SHAVEL CO., LTD. reserve the right to discontinue any product at any time. Any product or service offerings made on the Site are void where prohibited.

SHAVEL CO., LTD. do not warrant that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

Occasionally, there may be information on our Site or on the service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

SHAVEL CO., LTD. reserves the right to correct any errors, inaccuracies or omissions at any time without prior notice (including after you have submitted your order), to change or update information if the information on the service or related website is inaccurate, and to cancel your order.

SHAVEL CO., LTD. shall have no obligation to update, correct or clarify any information (including, without limitation, pricing information) on the service or the related website except as required by law.

The specific update or update date applicable to the service and related websites does not mean that all information on the service and related websites has been changed or updated.

All content on the site https://store.talkative.jp is the sole property of SHAVEL CO., LTD. and their respective owners. International copyright and intellectual property laws protect all images, graphics, and copy displayed on https://store.talkative.jp. You may not copy, transfer, reproduce, retransmit, or modify the any portion of this site without the express written permission of SHAVEL CO., LTD.

This site and all items and contents of this site are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

You agree to defend, indemnify and hold SHAVEL CO., LTD. harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

These terms and conditions shall be governed by, and construed in accordance with, the laws of Japan, without giving effect to any conflict of law principles.

Any dispute or claim relating in any way to your use of the service will be adjudicated in the courts in Tokyo, and you consent to exclusive jurisdiction and venue in these courts.

Questions about the terms and conditions of the service should be sent to us at info@talkative.jp